Telephone Voice Messaging 24 hours a day
Sales and Service
1-888-445-8375 (24 hours)
iPhone Number 1-306-999-0582
By
Online Chat
This is a
REALLY FAST way to reach us!
There is an
Online Chat Icon at the bottom right hand corner of almost
every webpage of our site. Even if it shows that we are not
online, go ahead and leave us a message.
This Privacy Policy applies to all of the
products, services and
websites offered by Google Inc. or its subsidiaries or
affiliated companies except Postini (Postini
Privacy Policy). Sometimes, we may post product specific
privacy notices or Help Center materials to explain our products
in more detail.
If you have any questions about this Privacy Policy, please
feel free to
contact us through our website or write to us at
Privacy Matters
c/o Google Inc.
1600 Amphitheatre Parkway
Mountain View, California, 94043
USA
Information we collect and how we use it
We may collect the following types of information:
Information you provide – When you sign
up for a
Google Account, we ask you for
personal information. We may combine the information you
submit under your account with information from other Google
services or third parties in order to provide you with a
better experience and to improve the quality of our
services. For certain services, we may give you the
opportunity to opt out of combining such information. You
can use the Google Dashboard to learn more about the
information associated with your Account. If you are using
Google services in conjunction with your Google Apps
Account, Google provides such services in conjunction with
or on behalf of
your domain administrator. Your administrator will have
access to your account information including your email.
Consult your domain administrator’s privacy policy for more
information.
Cookies – When you visit Google, we
send one or more
cookies to your computer or other device. We use cookies
to improve the quality of our service, including for storing
user preferences, improving search results and ad selection,
and tracking user trends, such as how people search. Google
also uses cookies in its advertising services to help
advertisers and publishers serve and manage ads across the
web and on Google services.
Log information – When you access
Google services via a browser, application or other client
our servers automatically record certain information. These
server logs may include information such as your web
request, your interaction with a service, Internet Protocol
address, browser type, browser language, the date and time
of your request and one or more cookies that may uniquely
identify your browser or your account.
User communications – When you send
email or other communications to Google, we may retain those
communications in order to process your inquiries, respond
to your requests and improve our services. When you send and
receive SMS messages to or from one of our services that
provides SMS functionality, we may collect and maintain
information associated with those messages, such as the
phone number, the wireless carrier associated with the phone
number, the content of the message, and the date and time of
the transaction. We may use your email address to
communicate with you about our services.
Affiliated Google Services on other sites
– We offer some of our services on or through other web
sites. Personal information that you provide to those sites
may be sent to Google in order to deliver the service. We
process such information under this Privacy Policy.
Third Party Applications – Google may
make available third party applications, such as gadgets or
extensions, through its services. The information collected
by Google when you enable a third party application is
processed under this Privacy Policy. Information collected
by the third party application provider is governed by their
privacy policies.
Location data – Google offers
location-enabled services, such as Google Maps and Latitude.
If you use those services, Google may receive information
about your actual location (such as GPS signals sent by a
mobile device) or information that can be used to
approximate a location (such as a cell ID).
Unique application number – Certain
services, such as Google Toolbar, include a unique
application number that is not associated with your account
or you. This number and information about your installation
(e.g., operating system type, version number) may be sent to
Google when you install or uninstall that service or when
that service periodically contacts our servers (for example,
to request automatic updates to the software).
Other sites – This Privacy Policy
applies to Google services only. We do not exercise control
over the sites displayed as search results, sites that
include Google applications, products or services, or links
from within our various services. These other sites may
place their own cookies or other files on your computer,
collect data or solicit personal information from you.
In addition to the above, we may use the information we
collect to:
Provide, maintain, protect, and improve our services
(including advertising services) and develop new services;
and
Protect the rights or property of Google or our users.
If we use this information in a manner different than the
purpose for which it was collected, then we will ask for your
consent prior to such use.
Google processes personal information on our servers in the
United States of America and in other countries. In some cases,
we process personal information outside your own country.
Choices
You can use the
Google
Dashboard to review and control the information stored in
your Google Account.
Most browsers are initially set up to accept cookies, but you
can reset your browser to refuse all cookies or to indicate when
a cookie is being sent. However, some Google features and
services may not function properly if your cookies are disabled.
Google uses the
DoubleClick advertising cookie on AdSense partner sites and
certain Google services to help advertisers and publishers serve
and manage ads across the web. You can view and manage your ads
preferences associated with this cookie by accessing the
Ads
Preferences Manager. In addition, you may choose to opt out
of the DoubleClick cookie at any time by using
DoubleClick’s opt-out cookie.
Information sharing
Google only shares personal information with other companies
or individuals outside of Google in the following limited
circumstances:
We have your consent. We require opt-in consent for the
sharing of any sensitive personal information.
We provide such information to our subsidiaries,
affiliated companies or other trusted businesses or persons
for the purpose of processing personal information on our
behalf. We require that these parties agree to process such
information based on our instructions and in compliance with
this Privacy Policy and any other appropriate
confidentiality and security measures.
We have a good faith belief that access, use,
preservation or disclosure of such information is reasonably
necessary to (a) satisfy any applicable law, regulation,
legal process or enforceable governmental request, (b)
enforce applicable Terms of Service, including investigation
of potential violations thereof, (c) detect, prevent, or
otherwise address fraud, security or technical issues, or
(d) protect against harm to the rights, property or safety
of Google, its users or the public as required or permitted
by law.
If Google becomes involved in a merger, acquisition, or any
form of sale of some or all of its assets, we will ensure the
confidentiality of any personal information involved in such
transactions and provide notice before personal information is
transferred and becomes subject to a different privacy policy.
Information security
We take appropriate security measures to protect against
unauthorized access to or unauthorized alteration, disclosure or
destruction of data. These include internal reviews of our data
collection, storage and processing practices and security
measures, including appropriate encryption and physical security
measures to guard against unauthorized access to systems where
we store personal data.
We restrict access to personal information to Google
employees, contractors and agents who need to know that
information in order to process it on our behalf. These
individuals are bound by confidentiality obligations and may be
subject to discipline, including termination and criminal
prosecution, if they fail to meet these obligations.
Accessing and updating personal information
When you use Google services, we make good faith efforts to
provide you with access to your personal information and either
to correct this data if it is inaccurate or to delete such data
at your request if it is not otherwise required to be retained
by law or for legitimate business purposes. We ask individual
users to identify themselves and the information requested to be
accessed, corrected or removed before processing such requests,
and we may decline to process requests that are unreasonably
repetitive or systematic, require disproportionate technical
effort, jeopardize the privacy of others, or would be extremely
impractical (for instance, requests concerning information
residing on backup tapes), or for which access is not otherwise
required. In any case where we provide information access and
correction, we perform this service free of charge, except if
doing so would require a disproportionate effort. Because of the
way we maintain certain services, after you delete your
information, residual copies may take a period of time before
they are deleted from our active servers and may remain in our
backup systems. Please review the service Help Centers for more
information.
Enforcement
Google complies with the U.S.-EU Safe Harbor Framework and
the U.S.-Swiss Safe Harbor Framework as set forth by the U.S.
Department of Commerce regarding the collection, use, and
retention of personal information from European Union member
countries and Switzerland. Google has certified that it adheres
to the Safe Harbor Privacy Principles of notice, choice, onward
transfer, security, data integrity, access, and enforcement. To
learn more about the Safe Harbor program, and to view Google’s
certification, please visit the
Safe Harbor website.
Google regularly reviews its compliance with this Privacy
Policy. When we receive formal written complaints, it is
Google’s policy to contact the complaining user regarding his or
her concerns. We will cooperate with the appropriate regulatory
authorities, including local data protection authorities, to
resolve any complaints regarding the transfer of personal data
that cannot be resolved between Google and an individual.
Changes to this Privacy Policy
Please note that this Privacy Policy may change from time to
time. We will not reduce your rights under this Privacy Policy
without your explicit consent. We will post any Privacy Policy
changes on this page and, if the changes are significant, we
will provide a more prominent notice (including, for certain
services, email notification of Privacy Policy changes). We will
also keep
prior
versions of this Privacy Policy in an archive for your
review.
How to Contact Us
By
eMail
email us at
Duncansonline@gmail.com for a free consultation
about choosing the "right" camera and capture equipment for
your needs.
You will be very surprised at
how fast you will receive an email back from us.
If you email us your
phone number and a suitable time to call you back, we will
call you on "our
nickel" and
provide you with all the "pre" and "after" sale support you
need.
Use our Contact Us Form
Just click
on the Contact Us Link Tab in the Header of our Store and
fill in the web form with your details. We will get it fast
and respond just as fast!
By Phone
North American Customers
Phone us
Toll Free at 1-888-445-8375
Phone our
iPhone Number 1-306-999-0582
International Customers
TryFREE Voice
Over Internet Communication from Skype.com
You can
Skype us at
DuncansOnline
Free Consultation "Free Pre-Sale"Consultation
- "Free After-Sale"
Support
We would be happy
to chat with you about your surveillance project.
We will help you sort out the huge choice of cameras to make
sure you get the right one for each location you intend to put
one.
We will explain the differences between stand alone DVRs and PCI
based PC systems. Just contact us, any of the ways below.
Call us TOLL FREE, or send
us your phone number and a suitable time to call!
We will call you on our dime!
Sales, Service and Support
You won't believe our service!
This is where we really
excel. All our customers receive the
very highest
degree
of personal support and service.
We are working with
all kinds of interesting people who are using our cameras and capture
DVRs and cards for all kinds of
situations.
We will happily
share the
experiences
that we are having with these
people with you.
We pride ourselves
in providing EXCEPTIONAL
online, email
and telephone support to help you with your decision making process
and your technical questions.
We believe most of our sales come as a result of our,
International selling experience, our two year
replacement warranty, our personal extensive CCTV and computer
experience and our after sale service and
support.
We provide
lifetime unlimited "free" email and telephone support for all installations, and for
our capture and remote
accessing set-ups.
Recent customer's Comments
>
Yes, i am behind a static IP address. I have a cable line at my
house. > The only firewall I have on is the Window's
firewall. > Thanks for replying and helping me out. You guys are the best
Ebay sellers > I've ever dealt with.
>Finally got it installed, - - it
works. I will play with it for a couple of days. Thanks
for your >help and I'll e-mail you back in a few days.
Greatest response time ever. Thanks again.
International Office
Regina, Saskatchewan, Canada
S4R 1T7
US
Address
Plentywood, Montana, 59254
US Warehouses
City of Industry, CA 91744
Van Nuys, CA 91406 Wood Dale, IL
60191
Champaign, IL 61820
Baton Rouge, LA 70809
Littleton, CO 80127 Mainland China Factory and
Warehouse
Shenzhen, China
We are International Resellers We are Really Good at Exporting Our Products Here is Why!!!
