Telephone Voice Messaging 24 hours a day
Sales and Service
1-888-445-8375 (24 hours)
iPhone Number 1-306-999-0582
Welcome to our
"About Us" page!
DuncansOnline and its Trade Name CCTVGold have been doing
business all over the world for more than eight years. By
blending a previous background of more than twenty years of
experience in the computer business we are now known as a
foremost surveillance supply company. We ship to every country.
We believe we supply online both competitive products and
support that is superior to any local source
- November 2011
Free Consultation "Free Pre-Sale"Consultation
- "Free After-Sale"
Support
We would be happy to chat with you
about your surveillance project.
We will help you sort out the huge choice of cameras to make
sure you get the right one for each location you intend to put
one.
We will explain the differences between stand alone DVRs and PCI
based PC systems. Just contact us, any of the ways below.
Call us TOLL FREE, or send
us your phone number and a suitable time to call!
We will call you on our dime!
How to Contact Us
By
Online Chat
This is a
REALLY FAST way to reach us!
There is an
Online Chat Icon at the bottom right hand corner of almost
every webpage of our site. Even if it shows that we are not
online, go ahead and leave us a message.
By
eMail
email us at
Duncansonline@gmail.com for a free consultation
about choosing the "right" camera and capture equipment for
your needs.
You will be very surprised at
how fast you will receive an email back from us.
If you email us your
phone number and a suitable time to call you back, we will
call you on "our
nickel" and
provide you with all the "pre" and "after" sale support you
need.
Use our Contact Us Form
Just
click on the
Contact Us Link Tab in the Header of our Store and
fill in the web form with your details. We will get it fast
and respond just as fast!
By Phone
North American Customers
Phone us
Toll Free at 1-888-445-8375
Phone our
iPhone Number 1-306-999-0582
International Customers
TryFREE Voice
Over Internet Communication from Skype.com
You can
Skype us at
DuncansOnline
Hours of Operation (Central
Time) Monday to Friday 11am to 11pm
Saturday 1 pm to 5pm Sunday closed
Sales, Service and Support
You won't believe our service!
This is where we really
excel. All our customers receive the
very highest
degree
of personal support and service.
We are working with
all kinds of interesting people who are using our cameras and capture
DVRs and cards for all kinds of
situations.
We will happily
share the
experiences
that we are having with these
people with you.
We pride ourselves
in providing EXCEPTIONAL
online, email
and telephone support to help you with your decision making process
and your technical questions.
We believe most of our sales come as a result of our,
International selling experience, our two year
replacement warranty, our personal extensive CCTV and computer
experience and our after sale service and
support.
We provide
lifetime unlimited "free" email and telephone support for all installations, and for
our capture and remote
accessing set-ups.
Recent customer's Comments
>
Yes, i am behind a static IP address. I have a cable line at my
house. > The only firewall I have on is the Window's
firewall. > Thanks for replying and helping me out. You guys are the best
Ebay sellers > I've ever dealt with.
>Finally got it installed, - - it
works. I will play with it for a couple of days. Thanks
for your >help and I'll e-mail you back in a few days.
Greatest response time ever. Thanks again.
International Office
Regina, Saskatchewan, Canada
S4R 1T7
US
Address
Plentywood, Montana, 59254
US Warehouses
City of Industry, CA 91744
Van Nuys, CA 91406 Wood Dale, IL
60191
Champaign, IL 61820
Baton Rouge, LA 70809
Littleton, CO 80127 Mainland China Factory and
Warehouse
Shenzhen, China
100% Satisfaction
Guaranteed - No Questions asked!
You have three days from the
receipt of your item to contact us and arrange a return for a
return for a full refund. Here are the details.
You must email us for a Return Authorization Number.
Parcel must be packed properly, and labeled correctly. We will
send you detailed labeling and shipping instructions with your
return authorization number.
Upon proper receipt of the
returned item, we will issue you a full refund.
You are responsible for the return shipping costs, and
insurance.
Your outgoing shipping and handling costs that
brought the item to you may not covered under this guarantee.
New Extended
Two Year Warranty
All our items have now been upgraded to
have a two year extended replacement
warranty. If the item becomes defective, contact us within the
warranty period and we will replace the item with an item of equal
or greater functionality. Naturally, this is subject to non abuse.
Customers must return items at their own cost and must obtain
an RMA (Return Merchandise
Authorization Number) from us. The words "return for warranty
repair" and the RMA number must be clearly marked on the outside of
the package..
Naturally, it must be returned in "stellar" condition, with all
parts, and the original packaging. Do not use the original packaging
as an outer wrap. It must not have any or your writing or labels on
it.
Saskatchewan Deer Valley
Telephone Voice Messaging 24 hours a day
Sales and Service
1-888-445-8375 (24 hours)
iPhone Number 1-306-999-0582
Hours of
Operation: Monday to Friday 11am to 6pm Saturday
1 pm to 5pm Sunday
closed
Toll Free North American Number1-888-445-8375
Telephone Voice Messaging - 24 hours a day
John Duncan - Chasing Orcas -Telegraph Cove, North
Vancouver Island, B.C. - Sept 2010
Grain
Production in Saskatchewan - The Bread Basket of the World
