Visit our New DuncansOnline
Store Site

 sales@duncansonline.ca


Visit our New DuncansOnline Store Site

Call Us Toll Free at 1-888-445-8375 To Order 
 
PayPal/All Credit Cards Accepted

Visit our New
DuncansOnline

Store Site

 
Live Chat Page

Visit our YouTube Site

Visit our YouTube Site

Home Page
.    

Sales & Support
             FAQ's.......................

     Lens Compare
     Remote Access
     ActiveX Controls
     Make Screen Shots
     IP/Analog Scrn Shts
     PICO/Blue Iris/DVR
     Shipping from China
 
  
 
Store Pages
   
Support
   
Shipping Times
   
Warranty 

   eBay Change
   Contact Us

 Newsletter.......

  Newsletters
      Nov 15, 2011

      Dec 15, 2011
      Jan 25, 2012
      Feb 16, 2012
      Mar 19, 2012
      May 17, 2012
      Nov 20, 2012
      Spt 1, 2013


 
To Order
Call Us Toll Free
1-888-445-8375


We will Phone You
On Our Dime!
At Your Time!
Click Here
to Request
Call Back

Includes
International Visitors



Visit our New DuncansOnline
Store Site

 

 


This page covers our General Warranty and Satisfaction Guarantee. It applies to all of our products, unless stated otherwise in the individual item's description.

Warranties and Guaranteed Satisfaction Policies

100% Satisfaction Guaranteed - No Questions asked!

You have three days from the receipt of your item to contact us and arrange a return for a return for a full refund. Here are the details.

You must email us for a Return Authorization Number.

Parcel must be packed properly, and labeled correctly. We will send you detailed labeling and shipping instructions with your return authorization number.

Upon proper receipt of the returned item, we will issue you a full refund.

You are responsible for the return shipping costs, and insurance.

Your outgoing shipping and handling costs that brought the item to you may not covered under this guarantee.

        New Extended Two Year Warranty

All our items have now been upgraded to have a two year extended replacement warranty for our registered customers. If the item becomes defective, contact us within the warranty period and we will replace the item with an item of equal or greater functionality. Naturally, this is subject to non abuse. (Occasionally Subject to some restrictions)

Customers must return items at their own cost and must obtain an RMA (Return Merchandise Authorization Number) from us. The words "return for warranty repair" and the RMA number must be clearly marked on the outside of the package..  

Naturally, it must be returned in "stellar" condition, with all parts, and the original packaging. Do not use the original packaging as an outer wrap. It must not have any or your writing or labels on it.