Notices
We use eBay's Auction Management program Selling Manager Pro. It will send you -

1. A confirmation of your purchase with the invoice and a chance to pay by PayPal.
2. Reminders until your funds are received.
2. A confirmation of the receipt of your funds.
3. A shipping notice when the item leaves our warehouse.

If you do not receive these notices, then we suggest

1. Check your spam filter

2. Make sure your registered eBay email address is a current one.

3. eMail or Phone us right away.

Signature Required
All our orders require a signature. PayPal and eBay require us to use that type of service. In order to qualify for Seller and Buyer Protection, we must be able to provide online proof of delivery.

If there is nobody home a delivery notice is supposed to be left at the door with instructions on how you can either pick up the shipment from the local courier or post office, or arrange another delivery. You have 30 days to do this.

Occasionally that notice is not left or is overlooked. If you need us to check the exact status of your order, eMail or Phone us right away.

Tracking Information
We can send you tracking numbers AFTER you have received our shipping notice. Please be patient with us as we tend to attend to phone calls and technical issues first.

If we neglect to respond within 24 hours to your tracking number request, please send us a "Friendly Reminder"

International Registered Air Mail Service tracking shows up 2-3 days after "ship date". It does not give you progress tracking. It does confirm "delivery date".

Canadian Buyers and Taxes
All Canadian Sales are subject to GST tax. PayPal will automatically calculate the GST in most cases, adding it to your payment. Please be careful that you do not add it twice.

Saskatchewan Residents are subject to PST for new items.

General Information
Bidders may pay with PayPal or Money Order or Personal Check.

Payment MUST be received within 10 days from the close of the auction. MONEY ORDERS MUST BE NEGOTIABLE IN CANADA!  (U.S. bidders: green postal money orders are not cashable in Canada and will be returned. If you decide to pay by money order it has to be an International Money Order.)

Personal checks from US residents will require 21 days to clear. Personal checks from Canadian residents will require 14 days to clear.

There is no local pickup available and no third party shipping carrier can be used.

We ship to every country. Email us BEFORE bidding if you are outside the North American continent. We will send you a quote for shipping costs. Sorry, no international personal checks at this time.
 
We automatically relist the item if we have not received payment within 10 days.

We reserve the right to cancel zero rated or negatively rated bidders. If you have a zero rating, please email us before bidding.

Please do not bid unless you FULLY INTEND to purchase this product. We file for an eBay strike against all non-paying bidders.

Contact Us

We go the extra mile to help you!

We are always checking our email, sales@CCTVGold.com

Try us out! You might be very pleasantly surprised.

Try FREE Voice Over Internet Communication from Skype.com                     
 

You can Skype us at DuncansOnline

Better yet, phone us 1-202-580-8696 (24 hour voice messaging)

We will call you back on "our nickel" and provide you with all the "pre" and "after" sale support you need.   

BEST WAY TO CONTACT US
Email us your number and a suitable time to call.

Hours of Operation (Central Time)
Monday to Friday 11am to 11pm
Saturday 1 pm to 5pm
Sunday closed

 

About Me
Call 1-202-580-8696 (24 hrs) Skype DuncansOnline

Sales and Service   1-202-580-8696 (24 hours)
 
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