Warranty
This item
comes with a one year replacement warranty.
Click here
to read about
Complete Warranty.
Delivery and Shipping Location
This
item is shipped FREE to any place in the World!!
We ship from several different locations. We have warehousing in Hong
Kong, Long Island N.Y, Ohio, California, our shop in Saskatchewan,
Canada and we have a factory in China. We ship from all locations.
This item
is sent to you by International Registered Air Mail direct from our
factory in
China. Very occasionally we are temporarily out of
stock.
We will ship this item within 1-3 working days from receipt of your
payment. It should be delivered within 9-11 days after that..
International Registered Air Mail
This
item is shipped FREE to any place in the World!!
We ship
this item by International Registered Air
Mail, our shipments do not require a broker, They arrive
right to your door. We guarantee
you will have no customs fees or duties to pay.
North
American Orders
Buyers usually experience a 9-11 day delivery period from date of
shipping, depending on
State/Province/Territory.
All other Countries
We ship to
every country in the world.
Notices
We use
eBay's Auction Management program Selling Manager Pro. It will send you
-
1. A confirmation of your purchase with the invoice and a chance to pay
by PayPal.
2. Reminders until your funds are received.
2. A confirmation of the receipt of your funds.
3. A shipping notice when the item leaves our warehouse.
If you do not
receive these notices, then we suggest
1. Check your spam filter
2. Make sure your registered eBay email address is a current one.
3.
eMail or
Phone us right away.
Signature Required
All our
orders require a signature. PayPal and eBay require us to use that type
of service. In order to qualify for Seller and Buyer Protection, we must
be able to provide online proof of delivery.
If there is nobody home a delivery notice is supposed to be left at the
door with instructions on how you can either pick up the shipment from
the local courier or post office, or arrange another delivery. You have
30 days to do this.
Occasionally that notice is not left or is overlooked. If you need us to
check the exact status of your order,
eMail or
Phone us right away.
Ultra
FAST DELIVERY Service AVAILABLE for this item!
We are
able to FedEx or EMS courier ship this item for an
ADDITIONAL shipping charge of $29.95.
Please add that amount to your
payment, and send us a separate email telling us that is what you want
and that that you have paid us to have Ultra
FAST delivery. This will cut you delivery time in half.
Insurance
This
item is fully insured with FREE SHIPPING!
All shipments
MUST be insured. This policy prevents disappointment. Our insurance
includes the cost of the outgoing shipping cost of the item, so you are
FULLY
covered.
You are protected, for not only the value of the item, but also for the
shipping cost that you have paid to have the item shipped to you.
If the item is lost or damaged in transit, we handle all of the claim
work from our end.
All Freight Claims
must be settled with Freight Carrier before issuing refunds.
Tracking Information
We can
send you tracking numbers AFTER
you have received our shipping notice. Please be patient with us as we
tend to attend to phone calls and technical issues first.
If we neglect to respond within 24 hours to your tracking number
request, please send us a "Friendly Reminder"
International Registered Air Mail
Service tracking shows up 2-3 days
after "ship date". It does not
give you progress tracking. It does confirm
"delivery date".
Learn more about us from our About Me Page - Click Here
Useful
Links
Free Consultation
Phone us
at 1-202-580-8696 or email us at
sales@CCTVGold.com
for a free consultation about choosing the "right" camera and
capture cards for your needs.
About Me
Please
check our
eBay "About Me"
page for more information about us and the latest news we have to share
with you. Click here to go to our
"About Me"
page!
Guaranteed Satisfaction Policy
Click here
to read
about our
Guaranteed Satisfaction Policy
Support and Service
Click here
to read
about our
Pre-Sale and After-Sale Support
General Information
Click here
to read our
General Information and Policies Page
Feedback Policies
Click here
to read our
"Complete" FeedBack policy
Contacting Us
We
go the extra mile to help you. We are always checking our email,
sales@CCTVGold.com pretty
well 20 hours a day. (We take weekends off!) Try us out! You might be
very pleasantly surprised.
Better yet, phone us
1-202-580-8696. (24 hour voice messaging)
Voice Over Internet Communication from
Skype.com
You can Skype us at
DuncansOnline
BEST WAY TO CONTACT US
Email us your number and a suitable time to call.
