Shipping and Handling Charge
All of our auctions
include a handling charge. That is why
we refer to "shipping and handling".
We use the handling charge to
cover our shipping department costs, both labor and packaging
materials, boxes, tape, filler and labels, as well as fuel
surcharge charges.
There are substantial savings on
shipping, handling and insurance costs for multiple orders. See
below
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Combining
Orders
If you purchase
2 orders from us, we reduce the shipping, handling and
insurance by 20% on both orders.
If you purchase
3 orders from us, we reduce the shipping, handling and
insurance on all 3 orders by 25%
If you purchase
4 or more orders from us, we reduce the shipping,
handling and insurance on all your orders by 30%
Multiple orders
must be completed within 7 days of the first purchase to
qualify.
Once you have
completed your purchases and won your auctions, please email
us that you are finished and we will send you a REVISED combined
invoice reflecting the lower shipping, handling and insurance
costs.
Your combined shipments may be shipped to you from one or up
to all four of
our locations.
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Notices
We use eBay's Auction Management program Selling Manager Pro.
It will send you -
1. A confirmation of your purchase with the invoice and a PayPal
link.
2. Reminders until your funds are received.
2. A confirmation of the receipt of your funds.
3. A shipping notice when the item leaves our warehouse.
Finally. positive
feedback is left automatically once a week for any member who has
paid and who has left positive feedback for us.
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Delivery
We
ship from several different locations. We have warehousing
in Long Island, Ohio, Illinois, Montana, in Hong Kong, our
shop in Saskatchewan, Canada and we have a factory in China.
We ship from all locations.
This
cameras is
MOST
likely in stock.
Very occasionally we are temporarily out of stock.
The camera is sent to you by International Registered Air Mail direct from our
factory in China.
Everything should be delivered
within 14-17 days.
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International Registered Air Mail
We ship by
International Registered Air Mail,
our shipments do not require a broker, They arrive right to your
door. We
guarantee you will have no
customs fees or duties to pay.
North American
Orders
Buyers usually experience a 9-13 day delivery period from date of
shipping, depending on State/Province/Territory.
All other Countries
We ship to every country in the
world. Please email us for shipping information to your country if
you live outside of North America.
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Ultra FAST
DELIVERY Service AVAILABLE
for this item!
We are able to FedEx or EMS
courier ship this item for an ADDITIONAL shipping charge of $28.00.
Please add that amount to your payment, and send us a separate
email telling us that is what you want and that that you have paid
us to have Ultra FAST delivery
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Ultra FAST
DELIVERY Service AVAILABLE
for order $400 or more!
We are able to FedEx or EMS
courier orders totaling $400 or more in a 4-6 day delivery period
for no extra charge however there is no reduction of shipping,
handling and insurance costs for multiple orders under this option.
Please advise us by email of your desire to have
ultra FAST delivery
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Shipping Location
We
ship from seven different locations. We have warehousing in
the States (Illinois, Ohio and New York), Hong Kong, our shop in Saskatchewan, Canada, and we have a factory in China.
We ship directly to you from all seven locations.
The cameras, capture cards, small cables, some power adaptors
and USB capture devices are shipped to you by International
Registered Air Mail from our factory in China. The 25 foot and
larger and heavier cables with power adaptors are usually
shipped to from our US warehouse.
You should count on us shipping this item within 3-6 working
days of your payment arriving. Often we will be faster.
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Insurance
All shipments
MUST
be insured. This policy prevents disappointment. Our insurance
includes the cost of the outgoing shipping cost of the item,
so you are FULLY
covered.
You are protected, for not only the value of the item, but
also for the shipping cost that you have paid to have the item
shipped to you.
If the item is lost or damaged in
transit, we handle all of the claim work from our end.
All Freight Claims must be
settled with Freight Carrier before issuing refunds.
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Canadian Buyers and Taxes
All Canadian Sales are subject to GST tax. PayPal will
automatically calculate the GST in most cases, adding it to
your payment. Please be careful that you do not add it
twice.
Saskatchewan
Residents are subject to PST as this is a new item.
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Tracking Information
We can send you tracking numbers
AFTER
you have received our shipping notice. Please be patient with us as
we tend to attend to phone calls and technical issues first. If we
neglect to respond within 24 hours to your tracking number request,
please send us a "Friendly Reminder"
International Registered Air Mail
Service tracking shows up 2-3 days
after "ship date" and "delivery date". It does
not give you progress tracking.
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General Information
Bidders may pay with PayPal, Money Order or Personal Check. You
can email us funds from a Canadian Bank if you have online banking.
Payment
MUST
be received within 10 days from the close of the auction. MONEY
ORDERS
MUST BE
NEGOTIABLE IN CANADA! (U.S.
bidders: green postal money orders are not cashable in Canada and
will be returned. If you decide to pay by money order it has to be
an
International Money Order.)
Personal checks from
US residents will require 28 days to clear. Personal checks from
Canadian residents will require 21 days to clear.
There is
no local pickup
available for this auction and no third party shipping carrier can
be used.
We ship to every country. Email us
BEFORE bidding if you are outside the North American
continent. We will send you a quote for shipping costs. Sorry, no
international personal checks at this time.
We automatically
re-list the item if we have not received payment within 10 days.
We reserve the right to cancel zero rated or negatively rated
bidders. If you have a zero rating, please email us
before
bidding.
Please do not bid unless you
FULLY INTEND to purchase this
product. We file for an eBay strike against all non-paying bidders
and leave negative feedback.
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Contacting Us
We go the extra mile to help
you. We are always checking our email,
sales@duncansonline.ca pretty
well 20 hours a day. (We take weekends off!) Try us out! You might
be very pleasantly surprised. Better yet, phone us
1-202-580-8696. (24
hour voice messaging)
Voice Over Internet Communication from
Skype.com
You can Skype us at
DuncansOnline
BEST WAY TO
CONTACT US:
Email or we will
phone you.
Email
us your number and a suitable
time to call.
|
About Me
Please check our
eBay "About Me"
page for more information about us and the latest news we have to
share with you. Click here to go to our
"About Me"
page!
|
Feedback:
Click here to read our "Complete" FeedBack policy
http://stores.ebay.ca/Duncans-Online/FeedBack-Info.html
Your business is very important to
us. And our reputation is
VERY IMPORTANT
to us.
This is our living!!
If you have any problems
whatsoever, please email us right away at
sales@duncansonline.ca or
call us at
1-306-789-3063. You
WILL NOT BELIEVE how
fast we work to solve your problems or issues!!
FAIR WARNING: PLEASE DO NOT LEAVE NEGATIVE FEEDBACK
WITHOUT ASKING FOR HELP
so that we may solve your problem
otherwise
YOU WILL GET NEGATIVE FEEDBACK RIGHT
BACK. We do
NOT WANT this to happen, so contact us and
watch us go to work to satisfy you 110%.
We value our customers so that if
you have a problem we are extremely eager to help.
We GUARANTEE to leave you POSITIVE FEEDBACK as long as you leave positive
feedback too
(including comments)
and we guarantee to fix
ANY problem 110% to your satisfaction.
Finally. positive
feedback is left automatically once a week for any member who has
paid and who has left positive feedback for us.
|
eBay Surveillance Buying Guides
Click here to Visit Our eBay Store
Call
1-202-580-8696 (24
hrs) Skype DuncansOnline
We are looking for Resellers - anyone can
try!!
Want to Retail Security Cameras? Need Quantities?
We sell Cameras in Wholesale Lots in our eBay Store.
Click Here to go to Store!
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Full
Description of Warranty and Guaranteed Satisfaction Policy
100% Satisfaction
Guaranteed - No Questions asked!
You have three days from the
receipt of your item to contact us and arrange a return for a
store merchandise credit. Here are the details.
You must email us for a Return Authorization Number.
Parcel must be packed properly, and labeled correctly. We will
send you detailed labeling and shipping instructions with your
return authorization number.
Upon proper receipt of the
returned item, we will issue you a credit voucher which can be
used towards any of our present or future eBay auctions.
You are responsible for the return shipping costs, and
insurance.
Your outgoing shipping and handling costs that
brought the item to you are not covered under this guarantee.
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Extended One Year Warranty
This item comes with a 1 year replacement
warranty. If the item becomes defective, contact us within the
warranty period and we will replace the item with an item of equal
or greater functionality. This is subject to non abuse.
Customers must return items at his/her own cost and must obtain
an RMA (Return Merchandise
Authorization Number) from us. The words "return for warranty
repair" and the RMA number must be clearly marked on the outside of
the package..
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Click Here! to go
to DuncansOnline Support & Navigation Page -
Click Here!
Please
mail me with any question
you may have on anything
that is mentioned in
this auction.
Thanks for taking the time to read our auction to
the end and "Happy Bidding" everyone!
-
John Duncan
eBay Surveillance Buying Guides
Click here to Visit Our eBay Store
Call
1-202-580-8696 (24
hrs) Skype DuncansOnline
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