Delivery and Shipping Location
We
ship from several different locations. We have warehousing in
Hong Kong, Long Island N.Y., Ohio, Illinois, California, our shop in Saskatchewan, Canada and we have a factory in China.
We ship from all locations.
This item is sent to you by either UPS or Fedex direct from our
warehouse in New York.
Very occasionally we are temporarily out of stock.
We will ship this item within 1-3 working days from receipt of
your payment. It should be delivered
within 5-11 days after that..
UPS or
Fedex
FREE SHIPPING WITHIN USA
We ship
this item by UPS or
Fedex.
North American
Orders
Buyers usually experience a 3-7 day delivery period from date of
shipping, depending on State.
All other Countries
We ship to every country in the
world. Please email us for shipping information to your country if
you live outside of the USA.
Notices
We use eBay's Auction Management program Selling Manager Pro. It
will send you -
1. A confirmation of your purchase with the invoice and a chance to
pay by PayPal.
2. Reminders until your funds are received.
3. A confirmation of the receipt of your funds.
4. A shipping notice when the item leaves our warehouse.
If you do not
receive these notices, then we suggest
1. Check your spam filter
2. Make sure your registered eBay email address is current.
3. eMail or
Phone us right away.
Signature
Required
All our orders require a
signature. PayPal and eBay require us to use that type of service.
In order to qualify for Seller and Buyer Protection, we must be able
to provide online proof of delivery.
If there is nobody home a delivery notice is supposed to be left at
the door with instructions on how you can either pick up the
shipment from the local courier or post office, or arrange another
delivery. You have 30 days to do this.
Occasionally that notice is not left or is overlooked. If you need
us to check the exact status of your order,
eMail or
Phone us right away.
Insurance
FREE SHIPPING WITHIN USA - INCLUDES INSURANCE
All shipments
MUST
be insured. This policy prevents disappointment. Our insurance
includes the cost of the outgoing shipping cost of the item,
so you are FULLY
covered.
You are protected, for not only the value of the item, but
also for the shipping cost that you have paid to have the item
shipped to you.
If the item is lost or damaged in
transit, we handle all of the claim work from our end.
All Freight Claims must be
settled with Freight Carrier before issuing refunds.
Tracking Information
We can send you tracking numbers
AFTER
you have received our shipping notice. Please be patient with us as
we tend to attend to phone calls and technical issues first.
If we
neglect to respond within 24 hours to your tracking number request,
please send us a "Friendly Reminder"
Canadian Buyers and Taxes
All Canadian Sales are subject to GST and Provincial taxes.
Useful Links
Free Consultation
Phone us at
1-202-580-8696
or email us at
sales@CCTVGold.com for
a free consultation about choosing the "right" camera and capture cards
for your needs.
About Me
Please check our
eBay "About Me"
page for more information about us and the latest news we have to
share with you. Click here to go to our
"About Me"
page!
Guaranteed Satisfaction Policy
Click here
to read about our
Guaranteed Satisfaction Policy
Support and
Service
Click here
to read about our
Pre-Sale and After-Sale Support
General Information
Click here
to read our
General Information and Policies Page
Feedback Policies
Click here
to read our
"Complete" FeedBack policy
Contacting Us
We go the extra mile to help
you. We are always checking our email,
sales@CCTVGold.com pretty
well 20 hours a day. (We take weekends off!) Try us out! You might
be very pleasantly surprised.
Better yet, phone us
1-202-580-8696. (24
hour voice messaging)
