Please check your email.

In order for us to help you better, and so that we can see first hand what issues you are having  please
simply insert the 6 digit code number we are emailing you into the box below and press connect.

You will be asked to grant permission to us to see your computer.

Once you have granted us that permission we will be able to work with you directly on your computer, as if
we are sitting right next to you.

After the session is complete, we will log off, and we will not be able tog et back on your computer again, unless
you once again give us permission to do so by repeating this procedure with a new access number.                   

        

Avail technical support

Enter the six-digit Pin Code:

We also have the TeamViewer program that we occasionally use to see your computer. Only worry about this if we tell you that we will use this program instead of remotePC above.

TeamViewer Quick Support Procedures

Download and Launch a very small program called TeamViewer - QuickSupport.

Click on this link 

..save it to your Desktop.

It will stay on your Desktop as a File that you can Launch anytime in the future.

When you click on the Downloaded file on your Desktop you will launch it - you will get a screen that looks like this!

Email us your ID Number - it will look like this  292 192 878

and your Password. - it will look like this  7269

With those two numbers we will be able to log onto your computer over the internet and see what you are seeing.

Simply eMail those two numbers to us at sales@cctvgold.com

When you close the TeamViewer Support Window the connection is cut...and we will no longer be able to access your computer.

When you launch the program again...you will get a new password...and the old password will not longer work.

John Duncan

1-306-789-3063

For more details about this program click on the image below to be taken to the TeanViewer Website