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Link to PICO Version 1.8 Help FAQ
Version 1.9 and 2.0 Help
These are Licensed Versions
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Remote Manual
Click Here for the PICO 2000 v1.9 Remote PDF Manual
The Remote Module manual comes included with
the
download of the Remote Program.
The Remote Module download contains two
files, the installer and RemoteModuleQuickStartGuide.pdf
which is the manual for Remote Module. It is a regular PDF file which opens with
Acrobat Reader.
Server Manual -
Main Program Manual
The
Server manual is installed with the application and
can be accessed by
hitting F1 while the software is running.
Click
Here for the PICO 2000 v1.9 Manual
IMPORTANT:
The manual is a chm file.... this is a compiled web page format.
There are security issues that
Microsoft has encountered with this type of file, so depending on what Security
Fixes you have installed on your computer, you may have trouble opening the
file.
Here are the adjustments you will need to make to view the manual.
Opening a *.chm
file
Warning If you are prompted to open or
to save a .chm file from a Web site, you should do so only if you need the file
and if you trust the Web site that is providing the file. (You can trust us!)
In the File Download dialog box, click
Save, and then choose where you want to save the
.chm file. Then, use one of the following methods:
Method 1
| 1. |
Double-click the .chm file. |
| 2. |
In the
Open File-Security Warning dialog box, click to clear the
Always ask before opening this file check
box. |
| 3. |
Click
Open. |
Method 2
| 1. |
Right-click the CHM file, and
then click Properties. |
| 2. |
Click
Unblock. |
| 3. |
Double-click the .chm file to
open the file. |
Additional Help FAQ's we
are learning about PICO 2000-1.9
Hyper-threading
The Intel Celeron 2.66G, I believe, supports hyper-threading. I recommend that
hyper-threading be disabled in the BIOS of these systems as our software was
originally written and performs better on single-core/non hyper-threaded CPUs.
System is Locking Up
Question: I successfully
downloaded and installed Pico 2000 v1.9. It appears that the drivers installed
correctly. I have no Exclamation or Question marks in my Device Drivers and I
see
installed under sound ........ however, when I try to launch the Pico 2000
program my system locks up.
Answer: Regarding the system that is locking up, please let me
know what version of Windows you have installed and whether just the PICO2000
software is locking up or Windows itself locks up when you try to launch the
PICO2000.
It may be a driver problem that is causing this, especially if you have other
software installed previously.
Please try and download btinstaller.exe from here:
http://prdownloads.sourceforge.net/btwincap/btwdmdrvinstaller5.3.8.zip?download
Run this on your PICO2000 machine. This third party application will give you
two options - to uninstall all drivers or to install their open source driver.
First choose the uninstall option. When it completes, reboot the PC and run the
application again this time choosing to install their drivers. Reboot again, you
may have to re-install the PICO2000 software at this point.
Installing a third party driver like this one will not affect the PICO2000
application as our software uses it's own proprietary driver to access the
capture cards, the above procedure is just to remove the old conflicting driver
and replace it with the third party version so that Windows will not complain
about a hardware device with no drivers attached in the conventional way.
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