Warranty
This item comes with a one
year replacement warranty.
Click here
to read about
Complete
Warranty.
Combining
Orders
This item is free to ship within the
continental United States.
If you purchase
2 orders from us where there is a shipping charge, we reduce the shipping, handling and
insurance by 20% on both orders.
If you purchase
3 orders from us where there is a shipping charge, we reduce the shipping, handling and
insurance on all 3 orders by 25%
If you purchase
4 or more orders from us where there is a shipping charge, we reduce the shipping,
handling and insurance on all your orders by 30%
Multiple orders
must be completed within 7 days of the first purchase to
qualify.
Once you have
completed your purchases and won your auctions, please email
us that you are finished and we will send you a REVISED
combined invoice reflecting the lower shipping, handling and
insurance costs.
Your combined shipments may be shipped to you from one or more
of our locations.
Delivery and Shipping Location
We
ship from several different locations. We have warehousing in
Hong Kong, Long Island N.Y, Ohio, California, our shop in Saskatchewan, Canada and we have a factory in China.
We ship from all locations.
This item is sent to you by UPS direct from our
warehouse in Illinois.
Very occasionally we are temporarily out of stock.
We will ship this item within 1-3 working days from receipt
of your payment. It should be delivered within 3-11 days after that.
UPS or
USPS
We
ship this item by UPS or Fedex.
Canadian orders are shipped by International Priority mail!
North American
Orders
Buyers usually experience a 3-11 day delivery period from date of
shipping, depending on State/Province/Territory.
All other Countries
We ship to every country in the
world. Please email us for shipping information to your country if
you live outside of North America.
Notices
We use eBay's Auction Management program Selling Manager Pro. It
will send you -
1. A confirmation of your purchase with the invoice and a chance to
pay by PayPal.
2. Reminders until your funds are received.
3. A confirmation of the receipt of your funds.
4. A shipping notice when the item leaves our warehouse.
If you do not
receive these notices, then we suggest
1. Check your spam filter
2. Make sure your registered eBay email address is current.
3. eMail or
Phone us right away.
Signature
Required
All our orders require a
signature. PayPal and eBay require us to use that type of service.
In order to qualify for Seller and Buyer Protection, we must be able
to provide online proof of delivery.
If there is nobody home a delivery notice is supposed to be left at
the door with instructions on how you can either pick up the
shipment from the local courier or post office, or arrange another
delivery. You have 30 days to do this.
Occasionally that notice is not left or is overlooked. If you need
us to check the exact status of your order,
eMail or
Phone us right away.
Insurance
Free
shipments within the Continental United States
are fully insured.
All International shipments
MUST
be insured. This policy prevents disappointment. Our insurance
includes the cost of the outgoing shipping cost of the item,
so you are FULLY
covered.
You are protected, for not only the value of the item, but
also for the shipping cost that you have paid to have the item
shipped to you.
If the item is lost or damaged in
transit, we handle all of the claim work from our end.
All Freight Claims must be
settled with Freight Carrier before issuing refunds.
Shipping and Handling Charge
This item is free
to ship within the continental United States.
All of our auctions shipped to International locations
include a handling charge. That is why
we refer to "shipping and handling".
We use the handling charge to
cover our shipping department costs, both labor and packaging
materials, boxes, tape, filler and labels, as well as fuel
surcharge charges.
There are important savings on
shipping, handling and insurance costs for multiple orders.
See above.
Tracking Information
We can send you tracking numbers
AFTER
you have received our shipping notice. Please be patient with us as
we tend to attend to phone calls and technical issues first.
If we
neglect to respond within 24 hours to your tracking number request,
please send us a "Friendly Reminder"
Canadian Buyers and Taxes
GST and PST Taxes are collected by Canada Post.
All Canadian Sales are subject to GST tax. There is small
handling charge placed by Canada Post, usually $5.00, for
collecting taxes.
Saskatchewan
Residents are subject to PST for new items.
Learn more about us from our
"About Me" Page
Click Here
Useful Links
Free Consultation
Phone us at
1-202-580-8696
or email us at
sales@CCTVGold.com for
a free consultation about choosing the "right" camera and capture cards
for your needs.
About Me
Please check our
eBay "About Me"
page for more information about us and the latest news we have to
share with you. Click here to go to our
"About Me"
page!
Guaranteed Satisfaction Policy
Click here
to read about our
Guaranteed Satisfaction Policy
Support and
Service
Click here
to read about our
Pre-Sale and After-Sale Support
General Information
Click here
to read our
General Information and Policies Page
Feedback Policies
Click here
to read our
"Complete" FeedBack policy
